Sales Training


Upselling is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase.

Upselling opportunities can arise out of a wide variety of situations. Because of that, we can provide a wide variety of techniques to ensure customer satisfaction and maximise success.


Upselling is often confused or used interchangeably with cross-selling, which is the practice of offering customers additional products to compliment an existing purchase. An example of cross-selling would be to recommend speakers to go with the computer, rather than an improved version of the computer itself. Both upselling and cross-selling are methods of increasing sales to existing customers, but use slightly different approaches in doing so.

Help your salespeople maximize the potential of their existing customers by learning how to cross-sell and upsell effectively.

Outside Sales

Outside sales is where you sell products and services in person through face-to-face meetings, and other more traditional mediums and events.Through our virtual classroom training and/or face-to-face sessions, our training consultant partners you with established pros to learn the sales skills needed to close deals in no time.

This will help outside sales reps to have more effective sales, have more success finding & gaining leads, and connect with people making purchasing decisions in a way that leads to more closed business.

Instore Sales

Instore sales involves selling products and services remotely. This can take place using a variety of methods including phone calls, emails, video conferencing etc. Through virtual classroom training and/or face-to-face sessions, our training consultant shall answer sales-related issues, all of which can be redirected to deliver the highest level of service for your customers.

Inside sales are more common in companies focusing on modern products like technology whereas traditional hardware product sales usually rely on the outside sales method. However there are exceptions to this rule. You have to decide which method works best for you and your product.

Online Sales

You can also adopt a hybrid approach. In fact this is rapidly becoming a feature at most sales focused companies. Adopting this approach can be extremely effective as it covers more ground than one single approach but it relies on hiring adaptable and tech savvy employees.

They need to be both analytical enough to work well as an inside salesman yet possess enough initiative and interpersonal skills to be a decent outside salesman.


We offer sales techniques and strategies to achieve your targets and can help you sell anything with confidence over the phone.

Through virtual classroom training and/or face-to-face sessions, our training consultant shall give insight on how an effective way to communicate with prospects is carried out. The key to cold calling isn’t to make more calls — it’s to take the time to preheat your approach before diving in.


When opting for marketing services, an agency’s main goal is to produce qualified leads for you, the client. But many companies do not realize the important part they play in the marketing process: lead handling.

As a marketing agency, we generate a steady stream of incoming leads that are then handed off to our clients. Agencies do their best to set clients up for success, but it is up to the client to make the sale. Without a good lead handling process, a lead who is interested in your service or product can slip through cracks – which is the opposite of what we want to happen!

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